Sunday, October 01, 2006

E-Commerce the love/hate relationship

E-Commerce, the 90's answer to superfluid commerce for the purpose of exchanging goods and services over a ubiquitous network 24/7/365. The utopian dream suddenly bursted early in 2000 when vendors realised they have to keep expensive inventory and stay on top of the logistics of fulfillment, VC's realised that not all [dot] com ideas were worth 10s of millions and not all customers were wired to the internet.

Anyway, enough of history today 10/01/2006 we as consumers are exposed to a variety ways of conducting business through a mash of mediums with a variety of currencies. Business through the internet, over the phone and in good 'ol brick and mortars. Here's my take on why I like and dislike about buying stuff over the net.

What I like about online transactions:
1. Instant gratification (zaaaaap, in an instant I've bought new songs, movies, e-books, and game/movie/show tickets) - As digi-cams have become extremely popular as I can preview my shots right away or decide if need to re-take another shot. Instant gratification works great for services and electronic media delivery. Instantly you can receive what you want the instant you want it.

2. All the convience sans the drive - I can do everything from the convience of work, home or an internet cafe (wifi permitting). I can go out and pre-order the next new video game, book or whatever without having to change from my PJs.

3. Best prices EVER - No tax, free shipping competitive pricing what more can you ask?

What i don't like about online transactions:
1. What you see isn't always what you get - buying shoes, shirts, jackets or pants isn't the same if I can't physically try them on.

2. The waiting game - the cat and mouse game with the mail/post dude. The game becomes especially irrtating when they leave those delivery notes stating that they'll be back between the hours of 9am-5pm. Alternatively, instead of waiting for the package, I could go out of my way to the delivery center to pick it up. *ughk* this system is defintely not tailored for those who work during core business hours or those who do not have someone at home to help sign packages.

3. Shifty deals - I find myself scouring and often. However, buyer beware there are a lot of con artists/bad vendors out there. There's nothing to say other than proceed with caution.

Anyway, this is just a silly rant that came about when I was decide to a local electronics store to buy a new SD card reader.

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